Business owners have a lot on their plate. Managing sales, marketing, operations, human resources, and finance with a small group can seem like a monumental task. Add in information technology and it can get overwhelming.
For many businesses, a technical issue with computers, servers, Internet, or phones can bring progress to a grinding halt. Don’t make the mistake of trying to manage these problems yourself. We’ve got your back. With InfiniTech at your side you can focus your attention on what is important, growing your business.
With our unique InfiniCare™ managed IT service program you can get the benefits of proactive monitoring and maintenance of you IT systems. This provides your business with reliable performance and predictable expenses delivering more value from existing technology and reducing downtime. Our focus is to help your organization produce better business outcomes through technology.
Benefits to Your Organization:
- Simplifies IT Administration
- Enhances Security
- Reduces Downtime
- Maximizes System Performance
- Helps you Work Smarter and Faster
- Predictable Monthly Investment
Contact Us for a Free Assessment Today!
Program Features
| Services Included: | Essentials | Essentials Plus | Total Care |
|---|---|---|---|
| Asset Tracking Detailed Inventory tracking or servers, workstations, and software | x | x | x |
| Proactive Maintenance Provides patching and security updates to the operating system and applications | x | x | x |
| Performance Monitoring Monitor system and network performance to quickly deliver information about errors. | x | x | x |
| Threat Prevention – Desktops/Servers Protects against virus, malware, and web content using enhanced Artificial Intelligence (AI). | x | x | x |
| E-Mail Security Phishing and virus detection and prevention with e-mail encryption features and self-service user portal | x | x | x |
| Dark Web Security Monitoring Identify, analyze, and monitor compromised login credentials and PII like name, address, SSN, etc. | x | x | x |
| Online Support Portal Open and monitor support request via a user-friendly online portal customized to your organization | x | x | x |
| Weekly Analytics Reporting Delivers a detailed report to your inbox keeping you informed on the health and security of critical IT Assets | x | x | x |
| Remote Help Desk Support Included remote support for End Users including desktops, laptops, email systems, and Active Directory by phone, email, chat, or support portal with guaranteed response times. | x | x | |
| Monthly Infrastructure Assessments Regularly scheduled physical inspection of you IT infrastructure and a comprehensive Network and Security assessment to ensure your technology is aligned to best practices and your business goals | x | x | |
| Onsite Remediation Support Included onsite support and remediation of technical issues | x | ||
| Data Protection & Backups Complete data protection that backs up your critical information and applications offsite. | x | ||
| Network & Server Administration Troubleshooting, maintenance, and repair of data networks, firewalls, server, and storage platforms. | x | ||
Testimonials
We are about a month into our engagement. I just wanted to let you guys know that I’m very happy and relieved (given our prior experiences with other IT companies) with the service you have been providing.
Joel Eisleben, CPA
From my limited knowledge and experience concerning IT you guys are professional, knowledgeable, efficient and personable. I don’t know what else we could ask for. It’s super nice to know that we have someone reliable and responsive to call for our IT issues.
Thank you all and I look forward to our ongoing relationship.
Professional Consulting Services, Inc.
I just wanted to take a minute to thank your engineers for the work they have completed for us. You couldn’t have picked two more perfect people for us. All the officer’s love them and appreciate the work they do. They are thankful we now have reliable IT services when we need it. I have heard many great compliments about each of them from our employees.
Thank you and the entire team for your efforts! It sure makes me sleep better knowing we have some experts working for us now.
Chief Bobby Welliver
Boonville Police Department
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