Purpose-built managed IT services for K-12 schools and educational institutions — complete coverage for staff, devices, and infrastructure at a simple annual subscription rate.
Managing technology in a K-12 environment is unlike any other. You're balancing staff workstations, student devices, network security, compliance requirements, and a limited IT budget — often without a dedicated IT department.
InfiniCare™ EDU is InfiniTech's answer to that challenge. It combines proactive device management, endpoint security, help desk support for staff, data backup, and full network and server administration into a single annual subscription — built specifically for the way schools operate.
You don't have to manage IT alone. We become your IT department.
All services below are included in the standard InfiniCare EDU program. Optional add-ons are noted where applicable.
| Service | Included |
|---|---|
| Device Management & Maintenance | |
|
Windows & 3rd-Party Security Patching
Automated patching for Windows operating systems and hundreds of third-party applications on all staff and lab devices
|
✓ |
|
Desktop & Server Performance Monitoring
24/7 monitoring of system health, performance, and connectivity across all managed devices and infrastructure
|
✓ |
|
Student Device Management
Manage, monitor, and provision 1-to-1 student devices including Chromebooks and iPads (requires Apple Business Manager or Chrome Management Licenses from district)
|
Optional |
| Cybersecurity & Threat Protection | |
|
Endpoint Detection & Response (EDR)
AI-driven continuous monitoring of endpoint activity to detect, investigate, and mitigate advanced threats on staff and lab devices
|
✓ |
|
Web Security / URL Blocking / Content Control
Student-appropriate web filtering, malicious site blocking, and content control enforcement across all managed devices
|
✓ |
|
Anti-Malware / Virus Scanning & Removal
Real-time malware detection and remediation on all managed endpoints
|
✓ |
|
Ransomware File Protection
Active ransomware detection and file protection to prevent encryption-based attacks
|
✓ |
|
Staff Email Security
Anti-malware scanning, phishing protection, and spam filtering for all staff email accounts
|
✓ |
|
Dark Web Security Monitoring
Continuous monitoring of dark web sources for compromised staff credentials with guaranteed 8-hour notification
|
✓ |
| Technical Support | |
|
Remote Help Desk for Staff
Unlimited remote support for teachers and staff via phone, email, or support portal — with SLA-guaranteed response times
|
✓ |
|
Remote User Management for Active Directory
Account provisioning, password resets, and directory management for all staff user accounts
|
✓ |
|
Customized Online Support Portal
Branded self-service portal for staff to submit, track, and manage IT support requests
|
✓ |
|
SLA with Guaranteed Response Times
Contractually guaranteed response and resolution windows with performance reporting provided at reviews
|
✓ |
|
Onsite Technical Support
Scheduled onsite technician days at your school (see onsite pricing options below)
|
Optional |
| Data Protection & Backup | |
|
Staff PC Backups
Automatic cloud backup of critical data in user folders on all staff devices
|
✓ |
|
Cloud Backup — M365 / Google Workspace
Complete backup of staff email, files, and collaboration data in Microsoft 365 or Google Workspace
|
✓ |
|
Offsite Server Backups
Secure offsite backup of all server data with tested recovery procedures
|
✓ |
| Network & Systems Administration | |
|
24/7 Network Connection Monitoring
Continuous monitoring of your school's network connectivity and infrastructure health
|
✓ |
|
Network Infrastructure Administration
Adds, moves, changes, and troubleshooting/repair of switches, firewalls, and wireless access points
|
✓ |
|
Server Infrastructure Administration
Adds, moves, changes, and troubleshooting/repair of physical and virtual servers
|
✓ |
|
Cloud Administration — M365 / Google Workspace
Full administration of your school's Microsoft 365 or Google Workspace environment
|
✓ |
¹ Student Device Management requires Apple Business Manager or Chrome Management Licenses purchased by the district.
² Onsite Technical Support is available as an optional add-on; school-year only. See pricing below.
InfiniTech manages complex mid-market environments — including Lincoln University and the City of Columbia's federally regulated power plant infrastructure. That same engineering depth serves your school.
Our clients frequently tell us: "What are we even paying you for? We never have IT problems." That's the point. The absence of problems is what we deliver — not faster response to disasters.
Multiple InfiniTech clients have experienced ransomware events and were fully operational within 1–2 days. Schools are increasingly targeted — our backup architecture and MDR stack are tested in the real world.
We're a Mid-Missouri company with deep local relationships — not a national MSP that routes your call to a distant call center. Our average response time is 30 minutes. Our SLA floor is 4 hours.
For schools requiring a higher level of cybersecurity — or working toward cyber insurance compliance — the InfiniCare Advanced Security Bundle adds a comprehensive layer of managed security services.
Includes 24/7 Managed Detection & Response (MDR), Microsoft 365 hardening, full device encryption, DUO multi-factor authentication, proactive threat hunting, cybersecurity awareness training with phishing simulation, and routine third-party penetration testing. Designed to meet the requirements of most cyber insurance carriers and position your district as a security-aware organization. Coverage must apply to all seats — partial deployment is not available.
Contact us for a free consultation and custom quote based on your school's size and needs.